AI-Respond Hostaway is a tool that uses AI to provide property-specific knowledge and responses to guests through a Chrome extension. It can reduce the time spent writing responses by 98%. The tool can give empathetic and reassuring responses to guests, based on their reservation details and previous chat history. It uses state-of-the-art AI models, but the pricing is on the higher side (estimated around $95/month during beta period). It is currently compatible only with Hostaway and works on browsers, with plans to expand to other platforms in the future.