Certain is a complete conversational AI solution for e-commerce businesses that integrates with various channels, including Shopify. Its proprietary conversational AI platform helps businesses increase revenue and growth while providing custom experiences to customers. Certain’s AI-powered chatbot acts as a personalized salesperson, improving conversation rates and reducing returns. The platform also provides post-sale custom support and insights to help businesses increase brand loyalty and customer lifetime value. Certain offers seamless integration with no-code templates and hyper-flexible APIs.