Octocom is an AI chatbot designed for ecommerce SMEs to increase sales and improve customer experience. It uses GPT technology to answer questions, provide product recommendations, and upsell. Octocom can handle 90% of support tickets, decreasing costs and improving efficiency. It also acts as a shopping consultant, making it easier for customers to choose the right products and experience higher conversion rates. The chatbot supports 80+ languages and is compatible with major ecommerce platforms. Octocom’s AI technology can be tuned to match the business’s product catalog and performance can be tracked through a real-time dashboard.